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HOUSEHOLD ACCOUNTS How to Update Billing Online

How to Update Billing Online

Due to PCI Compliance, staff is not able to update credit card information. Follow these steps to update your billing information. 

  1. Click the orange "LOG IN" button in the upper right corner of this screen if you are viewing on a desktop. Visit rec.troymi.gov/login if you are on a mobile device.
  2. Once you are logged in, click "My Account" in the teal menu bar. 
  3. Click "Billing Information" in the left hand column. 
  4. From here, you can either update your credit card information (expiration date or new card number) or change your billing type to credit/checking account. Follow the prompts to complete these steps. 
Still having issues? Call us at 248.524.3484 or visit during Admin hours. We'll help troubleshoot and walk you through the process.  

Have a balance on your account? Learn how to pay old balances here.